Customer Service Executive #74036

ANRADUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a Customer Service Executive to coordinate communications, manage airline reservations, and track shipments. Candidates should have at least 1 year of relevant experience and be proficient in Microsoft Office. This is a permanent role with a competitive salary package of up to $3000 plus variable bonuses.

Qualifications

• Minimum 1 year of relevant experience.

Responsibilities

• Coordinate communication with customers and overseas agents.
• Manage airline space reservations through phone and email.
• Track shipments and regularly check their status.
• Confirm pricing and terms for awarded shipments.
• Process shipments using EDI software.
• Organize local handling services.
• Collaborate with operations and finance departments.

Skills

Proficiency in Microsoft Office

Job description

Job Description

Overview

Industry/ Organization Type: Logistics/ Transportation
Position Title: Customer Service Executive
Working Location: Ubi
Working Hours: 5.25 days (Rotational Saturdays after confirmation, all Saturdays are WFH) (Mon to Fri: 8.30am – 5:30pm) (Sat once a month: 8.30am – 12.30pm)
Salary Package: Up to $3000 + Variable Bonus
Duration: Permanent

Key Responsibilities

• Coordinate communication with customers, overseas agents, and handle phone calls.
• Manage airline space reservations through phone and email liaisons with carriers.
• Track shipments and regularly check their status.
• Confirm pricing and terms for awarded shipments.
• Process shipments using EDI software.
• Organize local handling services.
• Collaborate with operations and finance departments to ensure smooth sales operations.
• Other ad-hoc duties which may be assigned.

Qualifications

• Minimum 1 year of relevant experience.
• Proficiency in Microsoft Office.

Apply

Kindly apply through any of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #74036 in the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131