Customer Service Executive #71457

Anradus; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm in Singapore is looking for a Customer Service Executive to manage and coordinate customer accounts in the logistics sector. The ideal candidate has at least 1 year of experience, strong communication and multitasking skills, and the ability to work both independently and in a team. The role offers a basic salary of up to $2,800 plus a variable bonus and is a permanent position.

Qualifications

• 1 year of relevant working experience.
• Ability to work independently and in a team environment.
• Experience with logistics background is advantageous.

Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.

Skills

Good communication skills

People skills

Multitasking skills

Job description

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon - Fri, 830am - 530pm; Sat (WFH, 830am - 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

Qualifications

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Application Methods

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #71457 on the email subject.

Application Policy

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.