Customer Service Executive

RK Recruitment Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency based in Singapore is looking for a customer service professional to be the main point of contact for clients. The role offers a salary of up to $3,500 monthly, attractive benefits including AWS and bonuses, and a 5-day work week. The ideal candidate should have at least 2 years of relevant experience and a diploma in a related field. Work hours are Monday to Friday from 8am to 5pm with company transport provided.

Benefits

AWS

Variable Bonuses

Incentives

Company Transport

5-day Work Week

Qualifications

• Min 2 years of relevant experiences required

Responsibilities

• Act as the main point of contact for customers via phone, email, and in-person.
• Respond to inquiries, service requests, and complaints promptly.
• Coordinate with operations, logistics, and billing teams for service delivery.
• Manage collections, purchase orders, and billing documentation.
• Prepare reports, service forms, compliance documents, and support improvements.

Education

Diploma in Administrative, Supply Chain, Service Management, Business, or a related field

Job description

Role summary:

• Earn up to $3,500 monthly basic.

• Attractive benefits: AWS, VB, incentives, and special bonuses.

• Work conveniently in Tuas with company transport provided.

• Enjoy a 5-day work week, Monday to Friday, 8am–5pm, #Work-life-balance!

Job scope:

• Act as the main point of contact for customers via phone, email, and in-person.

• Respond to inquiries, service requests, and complaints promptly, ensuring timely follow-up.

• Coordinate with operations, logistics, and billing teams for smooth service delivery.

• Manage collections, purchase orders, billing documentation, and maintain accurate NAV records.

• Prepare reports, service forms, compliance documents, and support process improvement initiatives.

Requirements:

• Min 2 years of relevant experiences required

• Diploma in Administrative, Supply Chain, Service Management, Business, or a related field

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We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Eric Yong Cheng Yuan | EA Personnel No.: R24124583