CUSTOMER SERVICE EXECUTIVE

ASIATIC SHIPPING (S) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking an experienced shipping professional knowledgeable in documentation and customer service. The role involves taking bookings, handling documentation such as bills of lading and manifest, and telemarketing for cargo opportunities. Candidates should have a minimum of 3 years experience in shipping and be conversant in Microsoft Office tools.

Qualifications

• Minimum 3 years in a documentation or customer service shipping environment.
• 4 years of experience in the forwarding field.
• Able to handle both import, export, and transhipment shipments.

Responsibilities

• Take bookings and prepare documentation like BL and manifest.
• Telemarketing to seek cargo opportunities.
• Follow up with key accounts for cargoes.

Skills

Documentation in shipping

Customer service experience

Telemarketing

Proactive attitude

Team player

Knowledge of Transhipment declaration

Conversant in Microsoft Office

Job description

• Working in a documentation or customer service shipping environment or organisation for minimum 3 years
• Working in forwarding field for a period 4 years.
• Role encompasses taking of bookings, documentation like bl and manifest to invoicing through carriers in house system.
• Telemarketing to seek actively for cargo opportunities. Following up with key accounts for cargoes.
• Proactive to learn and team player
• Knowing Transhipment declaration is an advantage
• Able to handle both import, export and transhipment shipment through portnet.
• Application of Dg application.
• Constant look out for new customers and new trade lanes.
• Conversant in Microft words, excel and powerpoint.