Customer Service Executive

FORTE EMPLOYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics service provider based in Singapore is seeking candidates for a role focused on managing ocean freight movements. The ideal candidate will ensure compliance with regulations, execute transportation services, and communicate effectively with stakeholders. A minimum of 3 years experience in the sea freight industry and a GCE O’ Level are preferred qualifications for this position. Interested applicants should contact the provided recruiter.

Qualifications

• Minimum 3 years of working experience in the sea freight industry.
• Strong understanding of customs regulations and procedures.

Responsibilities

• Ensure accurate and timely movement of ocean freight.
• Execute multimodal FCL and LCL pre/on-carriage services.
• Handle communication between stakeholders.

Skills

Knowledge of ocean freight

Understanding of international trade

Communication skills

Education

GCE O' Level

Job description

Working Hours: Monday to Friday (8.30am to 5.50pm) | Alternate Saturday (8.30am to 12.30pm)

Job scope:

• Ensure the accurate and timely movement of ocean freight to- and from specific locations within the service standards agreed with the Customer
• Execute multimodal FCL pre/on-carriage services (Hinterland Transportation) by truck, rail or barge
• Execute multimodal LCL pre/on-carriage services (Hinterland Transportation) by truck (LTL) or rail
• Execute country specific Import customs clearance processes
• Handle selected Vendor facing communication and shipment related internal communication between stakeholders
• Participate in ad-hoc projects related to business process improvement (Internal and External).
• Perform value-added task within the scope of the function to meet customer requirements and changes made in the operations process.
• Ensure all customs permit declaration are in compliance with Singapore Customs Regulations and Procedures.

Job Requirements:

• Minimum GCE O' level is preferred.
• Minimum 3 years of working experience in the sea freight industry is preferred
• Knowledge of ocean freight, international trade and relevant laws, regulations, Supply Chain processes and procedures will be preferred

Interested applicants, please contact Leow Pei Qi Josephine | R1440776

Thank you