Customer Service Executive

CRANE WORLDWIDE LOGISTICS (S) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is looking for a Warehouse Operations Coordinator. The role includes coordinating warehouse operations, preparing shipping documents, and managing inventory transactions. Candidates should have prior experience in logistics and good interpersonal skills. A minimum of 2-3 years in a warehouse environment is required. This position offers a dynamic work environment with growth opportunities.

Qualifications

• Prior experience as an Operation / Order fulfillment executive in a warehouse environment.
• Minimum 2 - 3 years in logistics / 3PL / Supply Chain is required.
• Proficient with computer functions.

Responsibilities

• Coordinate warehouse operations and monitor deliveries.
• Prepare all shipping documents for import and export shipments.
• Act as the point of contact for shipment arrangements.
• Ensure all inventory transactions are completed accurately.
• Conduct periodic stock quantity cycle counts.

Skills

Good interpersonal and communication skills

Ability to plan and organize work

Ability to work well as part of a team

Able to work in a fast-paced environment

Education

GCE 'O' level / NITEC / Diploma in any discipline

Tools

Microsoft Office

Warehouse management system

Email

Offshore PO system

Job description

Overview

The incumbent will coordinate the warehouse operations by ensuring efficient data entry, and email communications with internal and external customers for import, storage, cycle-count, and export tasks to facilitate the dispatch of warehouse materials, goods, and products to achieve operational excellence.

Responsibilities

• Responsible for supporting day-to-day operations in the warehouse environment by monitoring and coordinating deliveries and shipment
• To prepare all shipping documents for import and export shipments
• Act as the point of contact with internal and external stakeholders on shipment arrangement
• Assist with all customers/suppliers’ inquiries via phone and emails
• To ensure all inventory transactions are completed within the timeline and maintain stock accuracy
• Upkeep and file related documentation timely and accurately (E.g. delivery orders, shipping documents, inventory records, etc.)
• Plan and conduct periodic, Stock Quantity Cycle Counts in accordance with the company’s SOP.
• Prepare and submit regular reports on warehouse utilization, inventory, stock movement and general matters for management review.
• Ensure billing data accuracy while perform monthly billing.
• To ensure office areas are well maintained.
• Assisting the Manager with any other duties as assigned on an ad hoc basis

Requirements

• Good Interpersonal and communication skills.
• Able to work well as part of a team
• Ability to plan and organize work
• Able to work in a fast-paced environment
• Minimum GCE 'O' level / NITEC / Diploma in any discipline
• Prior experience as an Operation / Order fulfillment executive in a warehouse environment
• Minimum 2 - 3 years in the logistics / 3PL / Supply Chain is required
• Proficient with computer function, Microsoft Office, email, warehouse management system, and Offshore PO system
• Able to work 5.5 days (alternate Saturday)