Customer Service Executive

MIRAGE MIRACLE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading customer service company in Singapore is seeking a Customer Service Executive to provide first-level support and quality service to clients. Ideal candidates should have at least 1 year of experience, strong communication skills in English and Mandarin, and a positive, team-oriented attitude. The role offers up to $3,000 monthly, bonuses, and significant career progression opportunities.

Benefits

Basic up to $3,000 with yearly increment

High Commission

AWS bonus

Bonus 2 times a year

Annual leave up to 21 days

Medical and Insurance Coverage

Central working location

Next to MRT Station

Meals Provided

Family Oriented Work Place Environment

Exclusive Staff Benefits on aesthetic treatments

Career Progression to Senior Customer Service Executive

Qualifications

• Minimum 1 Year(s) of experience in Similar Position.
• Able to commit retail hours.
• Requires a sense of urgency and able to work independently.

Responsibilities

• Provide first level of support and customer service.
• Provide quality customer service to customers over the phone or email.
• Building rapport with clients from provided leads and sources.

Skills

Good interpersonal skills

Good communication skills

Team player

Positive attitude

Ability to converse in English and Mandarin

Job description

Join a team trusted by over more than 85,000 satisfied customers, boasting top-rated 5-star reviews on both Google and Facebook. We are a leading brand in Singapore which provide great employment benefits and good career growth.

*Immediate Vacancies*

• Basic up to $3,000 with yearly increment
• High Commission
• AWS bonus
• Bonus 2 times a year
• Annual leave up to 21 days
• Medical and Insurance Coverage
• Central working location
• Next to MRT Station
• Meals Provided
• Family Oriented Work Place Environment
• Exclusive Staff Benefits on our aesthetic treatments
• Career Progression to Senior Customer Service Executive

Job Responsibility

• Provide first level of support and customer service
• Provide quality customer service to customers over the phone or email
• Building rapport with clients from provided leads and sources through phone calls and text
• Administrative duties as required
• Send reminders to clients for upcoming appointments

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to commit retail hours
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgencyAble to work independently with minimal supervision
• Good team player, positive attitude and willing to learn
• Interested Participants please submit your CV