Customer Service Executive

SUPER GALVANISING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A manufacturing company in Singapore seeks a dedicated customer service professional to handle enquiries and ensure timely communication regarding orders. The ideal candidate has an O Level or ITE Certificate, strong communication skills, and a meticulous approach to tasks. Relevant experience of at least 2 years is preferred. This position offers a 5.5-day work week, and only Singaporeans are eligible to apply.

Qualifications

• Candidate must possess an O Level or ITE Certificate.
• Meticulous and a good communicator with an eye for detail.
• 2 years of relevant work experience preferred.

Responsibilities

• Handle customer enquiries.
• Update customers on order status.
• Create receiving documents and delivery orders.
• Liaise with departments for timely delivery.
• Attend to customer feedback.
• Maintain proper document filing.
• Follow up with customers on material collection.

Skills

Positive working attitude

Good communication skills

Attention to detail

Education

O Level or ITE Certificate

Job description

Job Description

Handles customer’s enquiries

Update customers on the status of their orders

Creation of receiving documents, delivery orders and invoices

Liaise with relevant departments to ensure on time delivery

Attend to customers' feedback

Maintains proper filing of documents

Follow up with customers on their material collection status

Perform other ad-hoc duties as assigned by superiors

Job Requirements

Candidate must minimally possess an O Level or ITE Certificate.

Positive working attitude and ability to work independently.

Meticulous, good communicator with an eye for detail.

2 years of relevant work experience preferred.

5.5 day / alternate Saturday work week

Singaporean only.