Customer Service Engineer (Provide Before & After Sales Engine Products) DP88

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a skilled supervisor to provide technical support and manage servicemen's activities. The ideal candidate will have a diploma in engineering and at least 2 years of supervisory experience in workshop and field repairs. Responsibilities include providing after-sales support, liaising with managers, and ensuring compliance with ISO procedures.

Qualifications

• At least 2 years of supervisory experience in Workshop and Field repairs.
• Demonstrate technical trouble‑shooting of engine problems, repairs, inspection reports and quotations.
• Assist in trouble‑shooting technical problems and failure analysis.

Responsibilities

• Liaise with the departments’ managers on machines, customers and staffs issues.
• Provide after sales support with customers and internal departments.
• Arrange and organize works to sub-contractors.
• Assists in recruitment of new servicemen, training and development.
• Mobilize pool of servicemen for optimum utilization.

Skills

Technical trouble‑shooting

Supervisory experience

Diagnostic skills

Education

Diploma in Marine/Mechanical/Electrical/Electronic Engineering

Job description

Responsibilities

• Liaise with the departments’ managers on machines, customers and staffs issues.


• Provide after sales support with customers and internal departments.


• Arrange and organize works to sub-contractors


• Assists in recruitment of new servicemen, training and development


• Mobilize pool of servicemen for optimum utilization.


• Arrange for the opening of work order to execute jobs request.


• Assist in trouble‑shooting problems as and when required.


• Close work orders and invoice to customer as soon as possible.


• Raise local purpose order to cover outside work transactions.


• Provide technical support for all the products line.


• Human resources administration in relation to issues of annual leaves, medical leaves, safety discipline and grievance handling.


• Ensure the governing ISO procedures are observed and adhere to

Requirements

• Diploma in Marine/Mechanical/Electrical/Electronic Engineering.


• At least 2 years of supervisory experience in Workshop and Field repairs.


• Demonstrate technical trouble‑shooting of engine problems, repairs, inspection reports and quotations.


• Diagnose problems, reports and give recommendation for repair.


• Assist in trouble‑shooting technical problems and failure analysis.

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651