Customer Service Engineer (Machinery / Engineering / Sales Support)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading engineering firm in Singapore is seeking a dedicated professional to manage work processes, liaise with managers, and provide technical support. The ideal candidate must possess a Diploma in Engineering and have at least 2 years of relevant experience. Responsibilities include monitoring work progress, arranging subcontractor work, and assisting with after sales support. This role offers a competitive salary and excellent benefits, with a structured work week from Monday to Friday.

Benefits

Well Established Company

Basic $3700 - $4200 + Variable Bonus

Excellent Welfare and Benefits

Career progression

Company Transport Provided

Qualifications

• Minimum 2 years of relevant working experience.

Responsibilities

• Liaise with the departments’ managers on machines, customers and staff issues.
• Control and monitor work progress.
• Provide after sales support with customers and internal departments.
• Supervise and guide staff on warranty SIM reports.

Education

Diploma in Engineering

Job description

Company Benefits

• Well Established Company
• Basic $3700 - $4200 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities

• Liaise with the departments’ managers on machines, customers and staffs issues.
• Arrange for the opening of work order to execute jobs request.
• Control and monitor work progress.
• Raise local purpose order to cover outside work transactions.
• Provide after sales support with customers and internal departments.
• Mobilize pool of servicemen for optimum utilization.
• Arrange and organize works to sub-contractors.
• Assist in trouble‑shooting problems as and when required.
• Close work orders and invoice to customer as soon as possible.
• Provide technical support for all the products line.
• Supervise and guide staff on warranty SIM REPORTS.
• Other ad hoc duties as assigned.

Job Requirements

• Possess minimum Diploma in Engineering course with minimum 2 years relevant working experience.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492