Customer Service Engineer

EPOINT SYSTEMS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology service provider in Singapore is seeking a Customer Service Engineer to solve customer issues related to POS systems. The ideal candidate will have good interpersonal skills, be computer literate, and possess a positive working attitude. Fresh graduates are encouraged to apply. This role includes training, shift duties, and support for customers both remotely and onsite.

Benefits

Training will be provided

Qualifications

• Able to work independently with a good working attitude.
• Familiarity with IT services is an advantage.
• Willingness to work shift duties, including weekends and public holidays.

Responsibilities

• Solve customer problems related to POS and provide remote or onsite repair guidance.
• Perform front-line after-sales customer service support.
• Provide training and necessary support to customers.

Skills

Good working attitude

Good interpersonal skills

Computer literacy

Knowledge in IT services

Job description

We are looking for Customer Service Engineer which able to work independently with good working attitude. Computer literate, and have good interpersonal skill, good knowledge in IT services is an advantage

Able to work with other teams. Willing to work shift duties, including weekends and public holidays

Fresh Grads are welcome to apply.

Training will be provided.

Responsibilities

• Solve customer problem related to POS, guide thru remote or onsite repair
• To perform front-line after sales customer service support
• Providing training and necessary support to customers

Qualifications

• Able to work independently with good working attitude
• Computer literate, and have good interpersonal skills
• Good knowledge in IT services is an advantage
• Able to work with other teams
• Willing to work shift duties, including weekends and public holidays
• Fresh graduates are welcome to apply
• Training will be provided