Customer Service cum Logistics Executive (Up to $5000/ Ref: GAS)

Celecti Pte. Ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A global leader in protective gear is seeking a Supply Chain professional in Singapore. The role involves managing order fulfillment, responding to customer inquiries, and maintaining inventory levels. Ideal candidates will have a Bachelor's degree and 3-5 years of relevant experience. Knowledge of SAP is advantageous. Interested candidates should email their CV to the provided contact.

Benefits

Career development opportunities

Central location, walkable distance from MRT

Qualifications

• Minimum 3-5 years of relevant experience.
• Open to overseas travel (10%) per year.
• Adaptable to a startup environment.

Responsibilities

• Manage full spectrum of order fulfillment.
• Respond to customer inquiries and complaints.
• Monitor shipment progress and provide updates.
• Prepare and deliver weekly reports.
• Support development of demand forecasts.
• Work with cross-functional teams.
• Maintain inventory levels.
• Ensure backorder and service level targets are met.
• Optimize logistical flow.

Skills

Analytical skills

Problem-solving skills

Knowledge in SAP

Education

Bachelor’s Degree in Business/Supply Chain or equivalent

Job description

• Central location; walkable distance from MRT station
• Opportunity of career development and growth

An European global leader in protective gear is seeking for a passionate and suitable candidate to join the growing team!

Job Responsibilities

• Manage full spectrum of order fulfillment
• Respond promptly to customer inquiries, feedback, and complaints, ensuring a high level of service and satisfaction.
• Monitor shipment progress, provided timely updates to customers on delivery status and ensure smooth delivery of orders
• Prepare and deliver weekly reports on key customer developments
• Support the development and alignment of demand forecasts using market intelligence and historical data.
• Work closely with cross-functional teams across the region to ensure timely delivery of products, proactively identifying root causes of delays and implementing corrective actions.
• Maintain and optimize inventory levels to support business goals; minimizing errors and omissions through effective inventory management.
• Ensure backorder and service level targets were consistently met, with clear communication of supply status.
• Ensure short lead time by optimizing and managing the general logistical flow
• Perform additional tasks and responsibilities as required to support business operations.

Requirements

• Minimum Bachelor’s Degree in Business/Supply Chain or equivalent
• Minimum 3- 5 years of relevant experience
• Knowledge in SAP will be advantageous
• Possess strong analytical and problem-solving skills
• Open to overseas travel (10%) per year
• Adaptable to a startup environment and committed to growing with the company

Interested and suitable candidates, please email your CV in MS Word to

[e-mail]

Ammerline Lam Sze Yi
CEI No.: R1104463

Celecti Pte Ltd

EA Licence: 16C8045

Contact No.: [phone]