Customer Service Coordinator (West) (Ref: GMT)

Celecti Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore is looking for a Customer Service Coordinator to handle inquiries, prepare shipping documents, track shipments, and maintain inventory records. Prior customer support experience is advantageous. This role ensures smooth operations and efficient customer service. Interested candidates should email their resumes in MS Word format.

Qualifications

• Prior customer support or client-facing experience is advantageous.

Responsibilities

• Handle customer inquiries and support via phone and email.
• Prepare and process shipping and import/export documents.
• Track shipments for smooth clearance and on-time delivery.
• Coordinate warehouse activities with the supervisor.
• Maintain inventory records and report issues.

Skills

Customer support experience

Communication skills

Organizational skills

Job description

Customer Service Coordinator (West) (Ref: GMT)

Handle customer inquiries and support via phone and email.

Prepare and process shipping and import/export documents, following SOPs and completing invoicing after shipment closure.

Track shipments to ensure smooth clearance and on-time delivery.

Coordinate warehouse activities with the supervisor.

Work with internal teams to coordinate orders and deliveries.

Maintain inventory records and report any issues.

Uphold general housekeeping standards in the workplace.

Ensure a safe and compliant working environment.

What We’re Looking For:

Prior customer support or client-facing experience is advantageous.

Exploring new job opportunities? Email your resume in MS Word format to *********@celecti.com.sg.