Customer Service Coordinator (West/ 5days) JL18

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm located in Singapore is seeking a candidate for customer service support, focusing on shipping documentation and inventory management. The role requires ensuring all shipments are cleared and delivered on time, maintaining accurate records, and liaising with various departments for order fulfillment. Ideal for someone with experience in customer service and inventory processes.

Qualifications

• Experience in customer service support via phone and email.
• Ability to prepare shipping documents and invoicing of orders.
• Familiarity with inventory management practices.

Responsibilities

• Provide customer service support via phone and email.
• Prepare shipping documents and import/export documentation.
• Monitor and ensure shipments are cleared and delivered.

Skills

Customer service support

Inventory management

Communication

Job description

Mon - Fri, 11am - 8:30pm

Basic + AWS + VB

Jap MNC

• Provide customer service support via phone and email.
• Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.
• Monitor and ensure shipments being cleared and delivered as prescribed.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Perform of general housekeeping within the workplace
• Maintain a safe working environment.
• Perform any other job-related functions as and when assigned by superior.

HOW TO APPLY:

Interested applicants, please click on "Apply Now"or email [e-mail]

We regret only shortlisted candidates will be notified.

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