Customer Service Coordinator ( Transport provided / Tuas / Up to $2300)

THE HR ECOLOGY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company based in Tuas is seeking a Warehouse Administrative and Customer Service representative. Responsibilities include providing customer support, preparing shipping documents, and ensuring inventory accuracy. The ideal candidate is detail-oriented and able to meet key performance indices. Interested applicants can contact via WhatsApp with their resumes.

Qualifications

• Strong customer service skills.
• Detail-oriented with document preparation experience.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide customer service support via phone and email.
• Prepare shipping documents and invoicing.
• Monitor shipments and ensure timely deliveries.

Job description

Overview

Location: Tuas

Working Hours:
Tuas: Mon-Fri, 8:30am - 6pm /8.30am-5pm (Mon-Fri), 9am-12pm (Alt Sat)

Responsibilities

1. Provide customer service support via phone and email.
2. Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.
3. Monitor and ensure shipments being cleared and delivered as prescribed.
4. Ensure Key Performance Indexes are met for all incoming and outgoing activities.
5. Coordinate with supervisor for warehouse activities.
6. Collaborate with other departments to fulfill orders and ensure timely deliveries.
7. Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
8. Perform of general housekeeping within the workplace
9. Maintain a safe working environment.
10. Perform any other job-related functions as and when assigned by superior.

WhatsApp [phone](https://wa.me/6580251527) with your updated resume and quote "Warehouse Admin / CS" to apply now!

The HR Ecology Pte Ltd (13C6391)