Customer Service Coordinator (Quotations / COO / North / 5 Days)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A well-established industrial automation company in Singapore is seeking a Sales Coordinator to manage quotations, customer orders, and reporting. The ideal candidate will have a diploma in business and 2-3 years of relevant experience, preferably with knowledge in SAP. This full-time role offers a competitive salary and excellent benefits, working Monday to Friday.

Benefits

Excellent Welfare & Benefits

Variable Bonus

Qualifications

• Minimum 2-3 years of relevant experience in sales coordination.
• Familiar with preparing sales reports and tracking performance.

Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Collaborate with various departments to expedite order fulfilment.
• Communicate with customers regarding order updates and issues.

Skills

Sales coordination

Communication skills

Analytical skills

Education

Diploma in Business Administration, Sales or related disciplines

Tools

SAP

Job description

• Well Established Industrial Automation Company (MNC)

• $2500 + $3700 + Variable Bonus

• Company located at Woodlands

• Monday – Friday: 8:30am – 5:30pm

• Excellent Welfare & Benefits

Job Scope

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinise all customer purchase orders for accuracy and completeness. Generate internal job orders.
• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.
• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.
• Proficient in obtaining a Certificate Of Origin (COO) position from government agencies.
• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.
• Generate and maintain sales reports, including tracking sales performance and forecasting.
• Prepare regular sales reports for management, summarising key performance indicators and trends.
• Analyse sales data to identify areas for improvement and support strategic decision-making.
• Collaborate closely with the finance department for invoicing and payment processing.
• Provide feedback to the sales team based on customer interactions and market intelligence.

Requirement

• Diploma in Business Administration, Sales or related disciplines
• 2 - 3 years of relevant experiences in sales coordination
• Familiar with SAP is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492