Customer Service Coordinator (Operations)

MANLEE PACKING & TRANSPORT PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and transport company in Singapore is seeking a Customer Service Coordinator. This role involves handling customer inquiries, supporting quotation requests, and providing post-sales support. Candidates should have at least 2 years of experience, a secondary education certificate, and proficiency in English.

Qualifications

• Minimum of 2 years of related working experience preferred.
• Proficient in written and spoken English.
• Good customer service/sales coordination experience.

Responsibilities

• Handles customer inquiries via phone or email.
• Supports customers in providing quotations and follow up.
• Provides post-sales support and day-to-day business liaison.

Skills

Customer service orientation

Multi-tasking

Proficiency in English

Education

Certificates equivalent to Secondary Education

Job description

Customer Service Coordinator

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision