Customer Service Coordinator (Logistics & Supply Chain)

Talentvis Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics service provider in Singapore is seeking a candidate for a role that involves acting as the main point of contact for shipment status and order enquiries. The responsibilities include managing order data, preparing essential shipping documents, and coordinating operations with warehouse and transport departments. The role also involves general administrative support tasks. Ideal candidates should have strong organizational skills and attention to detail.

Responsibilities

• Act as the main point of contact for shipment status, enquiries, and order updates via phone and email.
• Perform accurate data entry into our internal Warehouse Management System (WMS).
• Prepare essential logistics documents including Delivery Orders (DO), Invoices, and Bill of Lading.
• Collaborate with the warehouse and transport departments to ensure 100% fulfillment of customer orders.
• Assist with general filing, reporting, and daily administrative tasks.

Job description

• Customer Liaison: Act as the main point of contact for shipment status, enquiries, and order updates via phone and email.

• Order Management: Perform accurate data entry into our internal Warehouse Management System (WMS).

• Shipping Documentation: Prepare essential logistics documents including Delivery Orders (DO), Invoices, and Bill of Lading.

• Operations Coordination: Collaborate with the warehouse and transport departments to ensure 100% fulfillment of customer orders.

• Admin Support: Assist with general filing, reporting, and daily administrative tasks.