Customer Service Coordinator (Logistics) | 5 Days, Central

STAFFKING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is hiring for a role focused on managing end-to-end order processing for corporate customers. Responsibilities include customer support, updating order statuses, and coordinating with internal teams. The ideal candidate has 1-2 years of relevant experience in customer service or logistics, with entry-level applicants welcome. Attractive benefits and a positive work environment are offered.

Benefits

Attractive benefits

Positive work environment

Bonus

Qualifications

• 1–2 years of experience in customer service/order processing/logistics.
• Basic knowledge of import and export/shipping processes.
• Entry level is welcome to apply; training will be provided.

Responsibilities

• Manage order processing and requests from corporate customers.
• Provide support to customer inquiries and prepare quotations.
• Update customers on order progress and shipment schedules.
• Maintain records of spare parts pricing and customer information.
• Coordinate with customers and internal departments for shipments.
• Prepare documentation for customs compliance.

Skills

Customer service

Order processing

Logistics

Communication

Job description

Benefits

• Mon to Fri, 8:30am - 5:30pm
• Islandwide hiring: Central/ East
• Positive work environment
• Attractive benefits + bonus

Job Scope

• Manage end-to-end order processing and requests from corporate customers, ensuring timely and accurate fulfilment.
• Provide prompt support and responses to customer inquiries, including quotations, service requests, and documentation needs.
• Prepare and submit quotations and required documents through customers’ management systems.
• Proactively update customers on order progress, shipment schedules, and any changes in delivery status.
• Maintain accurate records of spare parts pricing and customer-specific information.
• Coordinate closely with customers, forwarders, and internal departments to ensure smooth and on-time shipment execution.
• Prepare necessary documentation to support customers with customs or compliance-related matters.
• Collaborate with internal teams to resolve customer issues and implement effective solutions.

Job Requirements

• Relevant 1–2 years of experience in customer service/ order processing/ logistics under freight forwarding is preferred
• Basic knowledge of import and export / shipping process.
• Entry level is welcome to apply; training will be provided

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)