Customer Service Coordinator (Front Desk / Admin Support) - Automotive/Logistics

STAFFKING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for a customer service and admin support staff. Responsibilities include greeting customers, handling enquiries, coordinating appointments, and processing administrative documents. The ideal candidate should have relevant customer service experience and good communication skills. Flexibility to work weekends is required. Competitive salary up to $3500 offered.

Qualifications

• Relevant experience in retail, education, logistics, automotive, or healthcare.
• Cheerful, confident, and service-minded individual.
• Able to handle simple data entry and documentation.

Responsibilities

• Greet and assist customers and visitors.
• Handle phone, email, and counter enquiries.
• Coordinate appointments and registrations.
• Process sales orders and administrative documents.
• Maintain customer databases and ensure timely responses.
• Support daily operations and marketing activities.

Skills

Customer service experience

Communication skills

Interpersonal skills

MS Office

Job description

Summary Benefits

• Basic Up to $3500
• 5 Working Days
• Locations: West / East

Responsibilities

• Greet and assist walk-in customers, visitors or students, ensuring a warm and professional experience.
• Handle phone, email, and counter enquiries on company products, programs, or services.
• Coordinate customer appointments, registrations, or test-drive / class schedules as required.
• Process sales orders, delivery notes, invoices, and other administrative documents accurately.
• Support daily operations such as data entry, filing, billing, and coordination between departments (Sales, Logistics, Warehouse, or Operations).
• Maintain customer databases, follow up on outstanding matters and ensure timely responses.
• Ensure showroom / reception / front desk area is tidy, and materials or display items are in order.
• Support marketing or event activities such as roadshows or client visits when required.
• Provide general administrative assistance to management and colleagues.

Requirements

• Relevant customer service or admin coordination experience in sectors such as retail, education, logistics, automotive, or healthcare has advantage.
• Good communication and interpersonal skills – cheerful, confident and service-minded.
• Basic knowledge of MS Office / Excel / Word / email systems; able to handle simple data entry and documentation.
• Flexible to work weekends, Public Holidays or events (with off-in-lieu provided).

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Wei Ren Chew (R25127104)