Customer Service Coordinator (CCTV/ IT)

RN CARE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A security solutions company in Singapore is seeking a Project Manager to lead and direct projects, ensuring they meet client expectations and deadlines. The ideal candidate will have a minimum of a Diploma and at least 2 years of experience in the Security/IT/CCTV industry. Strong project management skills and basic IT knowledge are essential. This role offers opportunities for direct engagement with stakeholders and maintaining high client satisfaction.

Qualifications

• Minimum Diploma and above.
• Minimum 2 years of working experience in Security / IT/ CCTV Industry.
• Basic IT knowledge in hardware, network and database is required.

Responsibilities

• Lead and direct projects towards common objectives.
• Engage with stakeholders to meet project milestones.
• Ensure client satisfaction and manage escalations.
• Deliver projects on time and within budget.

Skills

Project Management

Stakeholder Engagement

Client Satisfaction

Documentation

Basic IT Knowledge

Education

Diploma

Job description

Job Description:

• In charge of leading and directing projects and ensure they are directed towards a common objective
• Responsible for engaging and communicating with stakeholders to deliver project milestones and comply with strict deadlines
• In charge of ensuring client satisfaction and manage escalations, acting as single point of contact to the client
• In charge of ensuring that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Take charge of proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Diploma and above
• Minimum 2 years of working experience in Security / IT/ CCTV Industry
• Basic IT knowledge in hardware, network and database is required

To submit your application, please apply online to [e-mail] or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900