Customer Service Coordinator

FUKUYAMA ENGINEERING & CONSTRUCTION PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading engineering and construction firm in Singapore is looking for an experienced manager to oversee the administrative and customer service team. The role includes managing communications and logistics to ensure seamless operations, along with preparing reports and executing ad hoc tasks. Ideal candidates will have excellent MS Office skills, planning capabilities, and strong verbal and written communication abilities.

Qualifications

• Excellent knowledge of MS Office.
• Good planning and time management skills.
• Ability to multitask and prioritize daily workload.
• High level of verbal and written communication skills.

Responsibilities

• Oversee and manage the administrative and customer service team.
• Manage incoming communications and correspondences.
• Coordinate logistics and office for smooth orders/deliveries.
• Prepare month-end report.
• Perform ad hoc duties as assigned.

Skills

MS Office

Planning and time management

Multitasking

Verbal and written communication

Team player

Job description

Job Descriptions:

• To oversee and manage the administrative and customer service team to ensure business needs are met effectively
• Manage incoming communications and correspondences (e.g. calls, emails)
• Coordinate between logistics and office to ensure smooth orders and deliveries to customers/ clients
• Preparing of month-end report
• Perform any ad hoc duties as assigned by manager and management

Job Requirements:

• Excellent knowledge of MS office
• Good planning and time management skills
• Ability to multitask and prioritize daily workload
• High level verbal and written communications skillsDiscretion and confidentiality
• Strong team player, resourceful and systemati