Customer Service Coordinator

NEK LOGISTICS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking a Customer Service Coordinator to handle customer inquiries and provide support for quotations. The role requires a minimum of 5 years of customer service experience and proficiency in English and Chinese. This position offers a salary range of SGD $2500 - $4500 with alternate 5.5 days work each week.

Qualifications

• Minimum of 5 years of related working experience preferred.
• Proficient in written and spoken English and Chinese.
• Good related customer service/sales coordination experience.

Responsibilities

• Handles customer inquiries via phone or email.
• Supports customers in providing quotations and follow up.
• Creates job orders and updates amendments.
• Provides post-sales support and day-to-day liaison.

Skills

Customer service experience

Multitasking

Communication in English

Communication in Chinese

Education

Diploma Education or equivalent

Job description

Customer Service Coordinator

SGD $2500 - $4500

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Diploma Education
• Minimum of 5 years of related working experience preferred
• Proficient in written and spoken English / Chinese
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision