Customer Service Coordinator

ROAD HUSKY TRANSPORT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking an experienced administrative manager to oversee the customer service team and ensure effective communication. Key responsibilities include managing correspondence, coordinating logistics, and preparing reports. The ideal candidate should excel in MS Office, possess strong communication skills, and be a resourceful team player.

Responsibilities

• Oversee and manage the administrative and customer service team.
• Manage incoming communications and correspondences.
• Coordinate between logistics and office for smooth orders and deliveries.
• Prepare month-end reports.
• Perform any ad hoc duties assigned by management.

Skills

Excellent knowledge of MS office

Good planning and time management skills

Ability to multitask and prioritize daily workload

High level verbal and written communications skills

Discretion and confidentiality

Strong team player

Resourceful and systematic

Job description

Job Descriptions:

• To oversee and manage the administrative and customer service team to ensure business needs are met effectively
• Manage incoming communications and correspondences (e.g. calls, emails)
• Coordinate between logistics and office to ensure smooth orders and deliveries to customers/ clients
• Preparing of month-end report
• Perform any ad hoc duties as assigned by manager and management

Job Requirements:

• Excellent knowledge of MS office
• Good planning and time management skills
• Ability to multitask and prioritize daily workload
• High level verbal and written communications skillsDiscretion and confidentiality
• Strong team player, resourceful and systemati