Customer Service Consultant (Massage)

REJUV TENKA 2 PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A customer service company in Singapore is seeking an enthusiastic individual to provide excellent customer service and support. The ideal candidate is sales-driven, communicates effectively, and possesses a cheerful personality. Responsibilities include following up with customers, promoting products, and handling inquiries. Fluency in English and Mandarin is required, along with preferred experience in customer service.

Qualifications

• Sales driven and result oriented.
• Good communication skills, written, verbal and interpersonal.
• Cheerful and outgoing personality.

Responsibilities

• Provide excellent customer service.
• Follow up consultations with customers.
• Promote current promotions and products.

Skills

Customer service

Sales driven

Communication skills

Fluency in English

Fluency in Mandarin

Cheerful personality

Education

GCE N/O Level

Job description

Roles & Responsibilities

• To provide excellent customer service and serve from your heart
• Follow up consultation with customers with regards to their treatments and products purchased
• To promote current promotions and products to customers without hard-selling tactics
• Other ad hoc duties assigned by the management from time to time
• Handle phone calls and booking of appointments
• Handle customer feedback and enquiries
• Respond to customer calls and answer questions about products and services

Requirements

• Min. GCE N/O Level
• Sales driven and result oriented
• Good communication skills, written, verbal and interpersonal
• Cheerful and outgoing personality
• Able to speak English and Mandarin fluently
• Enjoy serving customers with heart and passion
• Receptionist/ Customer Service Experience preferred
• Willing to work retail hours, weekends & public holidays