Customer Service (Construction Materials) - Up to $2,800 + Comms - Sungei Kadut

Search Personnel; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service representative in Singapore for the construction materials sector. The role involves strategic business development, client management, and full-cycle sales execution. Candidates should possess sales experience in the construction industry and be proficient in Mandarin. This position includes a salary of up to $2,800 plus commission and various allowances, with a work schedule from Monday to Friday.

Benefits

Commission

Transport Allowance

Incentives

Performance Bonus

Annual Leave

Qualifications

• Candidates should have sales experience in the construction industry.
• Proficiency in Microsoft Office is required.
• Mandarin proficiency is necessary for communication with Mandarin-speaking customers.

Responsibilities

• Identify and secure new business opportunities to grow market share.
• Manage relationships with existing clients to ensure repeat business.
• Lead entire sales process from prospecting to closing deals.
• Act as a liaison between customers and internal teams to ensure satisfaction.
• Monitor industry trends and provide insights to leadership.
• Maintain accurate records in CRM and provide performance reports.

Skills

Sales experience in construction industry

Proficient in Microsoft Office

Mandarin language proficiency

Job description

• Position : Customer Service (Construction Materials) - Up to $2,800 + Comms - Sungei Kadut
• Location : Sungei Kadut
• Working hours : 5 Days Work Week - Monday to Friday: 8.30AM to 6.00PM
• Salary (commensurate with experience) : Up to $2,800 + Commission + Transport Allowance + Incentives + Performance Bonus + AWS + 10-14 Days Annual Leave
• Duration : Perm
• Industry : Manufacture of Cement, Lime and Plaster

Responsibilities:

• Strategic Business Development: Identify, target, and secure new business opportunities to aggressively grow market share within the assigned territory.
• Account Management & Growth: Proactively manage and deepen relationships with existing clients, understanding their project pipelines to ensure repeat business and capitalize on upselling opportunities.
• Full-Cycle Sales Execution: Lead the entire sales process from initial prospecting and client meetings to crafting compelling proposals, negotiating contracts, and successfully closing deals.
• Collaborative Customer Success: Act as the primary liaison between the customer and internal teams (Operations, Logistics, Quality Control) to ensure seamless project execution and exceptional customer satisfaction.
• Market Intelligence: Monitor industry trends, competitor activity, and market conditions to identify new opportunities and provide strategic insights to leadership.
• Performance Reporting: Maintain accurate records in our CRM and provide regular sales forecasts and performance reports to management.

Requirements:

• Preferably with sales experience in construction industry
• Proficient in Microsoft Office
• Candidates needs to have mandarin language proficiency to communicate with Mandarin speaking customers

Email to: [e-mail]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Deputy Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.