Customer Service (Construction Materials) - Up to $2,800 + Comms - Sungei Kadut

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Customer Service representative in Singapore to strategically develop business in the construction materials sector. The role involves managing client relationships, leading sales processes, and ensuring customer satisfaction. The ideal candidate should have sales experience in the construction industry, Microsoft Office proficiency, and Mandarin language skills. This position offers a salary of up to $2,800 plus commissions and various other benefits.

Benefits

Commission

Transport Allowance

Performance Bonus

10-14 Days Annual Leave

Qualifications

• Sales experience in construction industry is preferable.
• Must be proficient in Microsoft Office.
• Candidates should possess Mandarin language proficiency.

Responsibilities

• Identify and secure new business opportunities.
• Manage relationships with existing clients.
• Lead the sales process from prospecting to closing deals.
• Liaise between customer and internal teams for project execution.
• Monitor industry trends and provide insights.
• Maintain records and provide performance reports.

Skills

Sales experience in construction industry

Proficient in Microsoft Office

Mandarin language proficiency

Job description

Overview

Position: Customer Service (Construction Materials) - Up to $2,800 + Comms - Sungei Kadut

Location: Sungei Kadut

Working hours: 5 Days Work Week - Monday to Friday: 8.30AM to 6.00PM

Salary: Up to $2,800 + Commission + Transport Allowance + Incentives + Performance Bonus + AWS + 10-14 Days Annual Leave

Duration: Perm

Industry: Manufacture of Cement, Lime and Plaster

Responsibilities

• Strategic Business Development: Identify, target, and secure new business opportunities to aggressively grow market share within the assigned territory.
• Account Management & Growth: Proactively manage and deepen relationships with existing clients, understanding their project pipelines to ensure repeat business and capitalize on upselling opportunities.
• Full-Cycle Sales Execution: Lead the entire sales process from initial prospecting and client meetings to crafting compelling proposals, negotiating contracts, and successfully closing deals.
• Collaborative Customer Success: Act as the primary liaison between the customer and internal teams (Operations, Logistics, Quality Control) to ensure seamless project execution and exceptional customer satisfaction.
• Market Intelligence: Monitor industry trends, competitor activity, and market conditions to identify new opportunities and provide strategic insights to leadership.
• Performance Reporting: Maintain accurate records in our CRM and provide regular sales forecasts and performance reports to management.

Requirements

• Preferably with sales experience in construction industry
• Proficient in Microsoft Office
• Candidates needs to have Mandarin language proficiency to communicate with Mandarin speaking customers

Email to: [e-mail]

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Jeslyn Tan

Deputy Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it\'s likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.