Customer Service (Construction Materials) - Up to $2,800 + Comms - Sungei Kadut

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service professional for the construction materials sector. This role involves strategic business development, account management, and full-cycle sales execution. The ideal candidate will have sales experience in the construction industry and be proficient in Microsoft Office, as well as Mandarin to communicate effectively with clients. Attractive salary and benefits are provided, including incentives and annual leave.

Benefits

Performance Bonus

Transport Allowance

Annual Leave (10-14 Days)

Qualifications

• Preferably with sales experience in the construction industry.
• Proficient in Microsoft Office applications.
• Candidate needs to have Mandarin language proficiency.

Responsibilities

• Identify and secure new business opportunities to grow market share.
• Manage and deepen relationships with existing clients for repeat business.
• Lead the sales process from prospecting to closing deals.
• Act as a liaison between the customer and internal teams.
• Monitor industry trends and provide strategic insights.
• Maintain records in CRM and provide sales forecasts.

Skills

Sales experience in construction industry

Proficient in Microsoft Office

Mandarin language proficiency

Job description

• Position : Customer Service (Construction Materials) - Up to $2,800 + Comms - Sungei Kadut
• Location : Sungei Kadut
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 6.00PM
• Salary (commensurate with experience) : Up to $2,800 + Commission + Transport Allowance + Incentives + Performance Bonus + AWS + 10-14 Days Annual Leave
• Duration : Perm
• Industry : Manufacture of Cement, Lime and Plaster

Responsibilities

• Strategic Business Development: Identify, target, and secure new business opportunities to aggressively grow market share within the assigned territory.
• Account Management & Growth: Proactively manage and deepen relationships with existing clients, understanding their project pipelines to ensure repeat business and capitalize on upselling opportunities.
• Full-Cycle Sales Execution: Lead the entire sales process from initial prospecting and client meetings to crafting compelling proposals, negotiating contracts, and successfully closing deals.
• Collaborative Customer Success: Act as the primary liaison between the customer and internal teams (Operations, Logistics, Quality Control) to ensure seamless project execution and exceptional customer satisfaction.
• Market Intelligence: Monitor industry trends, competitor activity, and market conditions to identify new opportunities and provide strategic insights to leadership.
• Performance Reporting: Maintain accurate records in our CRM and provide regular sales forecasts and performance reports to management.

Requirements

• Preferably with sales experience in construction industry
• Proficient in Microsoft Office
• Candiate needs to have Mandarin language proficiency to communicate with Mandarin speaking customers

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