Customer Service (Central | 5 Days | Transport Claimable)

JAC Recruitment Pte. Ltd.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a dedicated Customer Service Executive to join their B2B team. This role involves building strong client relationships and supporting business growth. Ideal candidates should hold a Bachelor's degree, have 1–3 years of relevant experience, and possess excellent communication skills. Opportunities for career advancement in a dynamic environment are available.

Qualifications

• 1–3 years of experience in customer service, account management, or client support.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for clients, ensuring timely and professional responses to inquiries.
• Build and maintain strong customer relationships.
• Coordinate with internal teams to ensure smooth order processing and service delivery.
• Handle customer feedback and resolve issues promptly.
• Prepare and manage documentation, reports, and presentations for client meetings.

Skills

Excellent communication and interpersonal skills

Strong organizational and problem-solving abilities

Proficiency in Microsoft Excel and PowerPoint

Education

Bachelor's degree in Business, Communications, or a related field

Job description

About the role

We are seeking a dedicated and customer-oriented Customer Service Executive to join our dynamic B2B team. This newly created position is perfect for individuals who are passionate about delivering exceptional service, building strong client relationships, and supporting business growth across local and international markets.

Working Locations

North Bridge, Singapore

Working Hours

Monday - Friday, 9AM - 6PM

Key Responsibilities

• Serve as the primary point of contact for clients, ensuring timely and professional responses to inquiries.
• Build and maintain strong customer relationships to enhance satisfaction and loyalty.
• Coordinate with internal teams to ensure smooth order processing and service delivery.
• Handle customer feedback and resolve issues promptly and effectively.
• Prepare and manage documentation, reports, and presentations for client meetings.
• Support project timelines and ensure milestones are met with accuracy and efficiency.

Requirements

• Bachelor’s degree in Business, Communications, or a related field.
• 1–3 years of experience in customer service, account management, or client support.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Strong organizational and problem-solving abilities.
• Proficiency in Microsoft Excel, PowerPoint, and other office applications.
• Ability to work independently and collaboratively in a fast-paced environment.

If you’re ready to advance your career in a dynamic and forward-thinking environment, we encourage you to apply!

🔗 Click “Apply Now” to submit your application.
📩 Only shortlisted candidates will be contacted.

JAC Recruitment Pte. Ltd.
EA License No: 90C3026
EA Personnel Name: Ng Siew Thien
Registration No: R22107842