Customer Service (Central | 5 Days | Transport Claimable)

JAC Recruitment; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a dedicated Customer Service Executive to join their dynamic B2B team. The role involves serving as the primary contact for clients, building strong relationships, and coordinating with internal teams for smooth service delivery. Ideal candidates should possess a Bachelor’s degree and 1–3 years of relevant experience. This position offers a Monday to Friday schedule and opportunities for career advancement.

Qualifications

• 1–3 years of experience in customer service, account management, or client support.
• Strong organizational and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for clients, ensuring timely responses.
• Build and maintain strong customer relationships to enhance satisfaction.
• Coordinate with internal teams for smooth order processing.

Skills

Excellent communication

Customer-first mindset

Organizational skills

Problem-solving abilities

Education

Bachelor’s degree in Business, Communications, or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Customer Service (Central | 5 Days | Transport Claimable)

dedicated and customer-oriented Customer Service Executive to join our dynamic B2B team. This newly created position is perfect for individuals who are passionate about delivering exceptional service, building strong client relationships, and supporting business growth across local and international markets.

Working Hours: Monday - Friday, 9AM - 6PM

Key Responsibilities

• Serve as the primary point of contact for clients, ensuring timely and professional responses to inquiries.
• Build and maintain strong customer relationships to enhance satisfaction and loyalty.
• Coordinate with internal teams to ensure smooth order processing and service delivery.
• Handle customer feedback and resolve issues promptly and effectively.
• Prepare and manage documentation, reports, and presentations for client meetings.
• Support project timelines and ensure milestones are met with accuracy and efficiency.

Requirements

• Bachelor’s degree in Business, Communications, or a related field.
• 1–3 years of experience in customer service, account management, or client support.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Strong organizational and problem‑solving abilities.
• Proficiency in Microsoft Excel, PowerPoint, and other office applications.
• Ability to work independently and collaboratively in a fast‑paced environment.

If you're ready to advance your career in a dynamic and forward‑thinking environment, we encourage you to apply!

🔗 Click “Apply Now” to submit your application.📩 Only shortlisted candidates will be contacted.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel Name: Ng Siew Thien

Registration No: R22107842