Customer Service Associate (Pharmacy / West / Central / Office Hours)

EnviroDynamics; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading academic health system in Singapore is seeking a Retail Associate to provide operational and administrative support at their store. Responsibilities include managing daily operations, maintaining cleanliness, handling cash transactions, and supporting inventory management. Candidates should have a GCE N’ or O’ Level Certificate and 1-2 years of retail experience, preferably in a pharmacy or healthcare setting. The position offers a supportive team environment and opportunities for professional growth.

Qualifications

• Minimum 1-2 years’ experience as a retail associate, bonus if have prior experience in pharmacy or healthcare setting.
• Works well in teams and is self-motivated.

Responsibilities

• Open the store punctually and ensure all systems are ready for daily operations.
• Monitor customer flow and manage queues to minimize waiting times.
• Prepare cash floats and ensure readiness for transactions.
• Promote special offers and assist with upselling initiatives.
• Operate cash registers and handle cash transactions accurately.
• Maintain cleanliness and order in retail areas.
• Safeguard store assets and ensure proper maintenance.

Skills

Teamwork

Self-motivation

Education

GCE N’ or O’ Level Certificate

Tools

SAP

Job description

Company Profile

Join one of Singapore’s leading academic health systems, recognised for its excellence in healthcare, research, and education. The organisation has been ranked among The Straits Times’ Best Employers and listed in the Top 10 of Singapore’s Leading Employer Awards, reflecting its strong commitment to employee growth and engagement.

With a people-first culture, they are dedicated to staff development and workplace well-being. You can look forward to a meaningful career with an organisation that values innovation, compassion, and excellence in advancing health for the community.

Work location: West or Central

Work hours: 5.5 days work week (Mon – Fri and half Sat), office hours.

Responsibilities:

Operational Support

• Open the store punctually and ensure all systems are ready for daily operations.
• Monitor customer flow and actively manage queues to minimize waiting times.
• Prepare cash floats and ensure readiness for transactions.
• Promote special offers and assist with upselling initiatives.
• Operate cash registers and handle cash transactions accurately.
• Maintain cleanliness and order in retail areas, storage spaces, and shop floors.
• Safeguard store assets, including stock, premises, and stored information.
• Ensure proper maintenance and records for all equipment used in the pharmacy.
• Monitor inventory levels and replenish items as required.
• Handle goods receipt processes, inter-branch transfers, and resolve discrepancies.
• Assist with cycle counts and stock-taking exercises.

Administrative Support

• Maintain accurate daily sales and transaction records.
• Perform data entry into inventory and stock management systems (e.g., SAP).
• Organize and file retail and inventory documents in a neat and systematic manner.
• Assist in preparing monthly reports for analysis and operational checks.
• Support in onboarding and training of new staff on pharmacy and retail workflows.
• Conduct briefings for promotional staff or team members as required.

Key Requirements:

• Min. GCE N’ or O’ Level Certificate
• Min. 1-2 years’ experience as a retail associate, bonus if have prior experience in pharmacy or healthcare setting
• Works well in teams and self-motivated

📩 Your recruiter: WhatsApp your CV/resume to Celine at 8977 7051 for a quicker response.

You may also drop your resume via email to [e-mail] – only shortlisted candidates will be notified.