Customer Service Assistant

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Service Assistant (Reception) for a permanent role. The successful candidate will be responsible for greeting clients, handling phone calls, and managing general administrative tasks. A minimum of O Level certificate and at least one year of customer service experience are required. Salary is up to $3,200 plus performance bonus and staff benefits. This position offers an excellent opportunity within a coworking space environment.

Benefits

Performance bonus

Staff benefits

Qualifications

• At least O Level certificate required.
• Minimum 1 year relevant experience in customer service.

Responsibilities

• Answer phone calls and greet clients professionally.
• Take messages via voicemail or written format.
• Handle receptionist duties and general administrative tasks.
• Fill out billing accurately in the time sheet.
• Manage complaints and compliments from clients.

Skills

Customer service experience

Professional communication

Education

O Level certificate

Job description

• Position: Customer Service Assistant (Reception)

• Location: Promenade

• Working hours: Monday to Friday (8.45am - 6pm)

• Salary (commensurate with experience): Up to $3,200 + Performance Bonus + Staff Benefits

• Duration: Permanent

• Industry: Coworking Space

Main Responsibilities

• Answer phone calls, greet clients in a professional manner

• Taking messages for clients as they require, straight onto their phones, via voicemail or written

• Filing, general administrative matters, take charge of receptionist matters

• Ensuring that all billing are filled out immediately and accurately in your time sheet and all cleaning or handyman issues are written into the appropriate books

• Handle complaints and compliments

• Any other ad-hoc duties required

Requirements

• At least O Level certificate

• At least 1 year of relevant experience in customer service

Email to: [e-mail] for more information.

We do not charge our candidates any referral fee nor bind them with any contract.

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.