Customer Service Assistant (No Exp Require/Customer Handling/Logistics) LT73

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate to manage billing processes and provide administrative support. The ideal candidate will have a service-oriented mindset and strong problem-solving skills. Responsibilities include handling communications, processing financial documents, and collaborating with internal teams. Interested applicants should send their resume in MS WORD format.

Qualifications

• Pleasant disposition and service-oriented mindset.
• Ability to work independently and as part of a team.
• Systematic approach with attention to detail.

Responsibilities

• Manage monthly principal service billings.
• Handle all incoming communications promptly and professionally.
• Process sales orders and financial documents.
• Follow up on customer inquiries and requests.
• Collaborate with internal teams to resolve issues.
• Ensure compliance with Standard Operating Procedures.
• Manage daily invoice scanning and follow up on payments.
• Provide administrative support as needed.

Skills

Service-oriented

Team player

Problem-solving skills

Strong initiative

Job description

Job Description

• Manage monthly principal service billings
• Handle all incoming phone calls, emails, and faxes promptly and professionally.
• Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.
• Follow‑up and respond promptly on customer backorders, contracts, enquiries and requests.
• Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.
• Ensure conformance to required Standard Operating Procedures.
• Manage daily invoice scanning
• Follow up with key customers on outstanding invoice payment.
• Provide Administrative support, as and when required.
• Act as backup for other team members, as and when required.

Required Skills

• Service‑oriented and possess pleasant disposition
• Strong team‑player, with ability to work independently
• Systematic, meticulous with strong problem‑solving skills
• Possess good initiative, with desire for continuous learning

How to Apply

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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