Customer Service Assistant (No Exp Require/Customer Handling/Logistics) LT72

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate to manage service billings and provide customer support. Responsibilities include processing orders, handling inquiries, and collaborating with various teams. Ideal candidates should be service-oriented, possess strong problem-solving skills, and have a desire for continuous learning. This role requires a systematic and meticulous approach to tasks. Interested applicants can send their resume to the provided email address.

Qualifications

• Strong team-player, with the ability to work independently.
• Systematic and meticulous with strong problem-solving skills.
• Possess good initiative and desire for continuous learning.

Responsibilities

• Manage monthly principal service billings.
• Handle all incoming phone calls, emails, and faxes promptly and professionally.
• Process sales orders, delivery notes, invoices, quotations, debit notes, and credit notes.
• Follow up and respond promptly on customer backorders, contracts, enquiries, and requests.
• Work closely with internal stakeholders to resolve customer issues.
• Ensure conformance to required Standard Operating Procedures.
• Manage daily invoice scanning.
• Follow up with key customers on outstanding invoice payment.
• Provide administrative support as required.
• Act as backup for other team members as required.

Skills

Service-oriented

Team-player

Problem-solving

Initiative

Job description

Job Description

• Manage monthly principal service billings
• Handle all incoming phone calls, emails, and faxes promptly and professionally.
• Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.
• Follow‑up and respond promptly on customer backorders, contracts, enquiries and requests.
• Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.
• Ensure conformance to required Standard Operating Procedures.
• Manage daily invoice scanning
• Follow up with key customers on outstanding invoice payment.
• Provide administrative support, as and when required.
• Act as backup for other team members, as and when required.

Required Skills

• Service‑oriented and possess pleasant disposition
• Strong team‑player, with ability to work independently
• Systematic, meticulous with strong problem‑solving skills
• Possess good initiative, with desire for continuous learning

How to apply?

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981