Customer Service Assistant (No Exp Require/Customer Handling/Logistics) LT72

Trust Recruit; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a professional to manage billings and provide administrative support. You will handle communications, process sales-related documentation, and ensure adherence to Standard Operating Procedures. Candidates should be service-oriented, systematic, and willing to learn continuously. Interested applicants should send their resumes in MS WORD format to the provided email address.

Qualifications

• Service-oriented and possess a pleasant disposition.
• Strong team-player, with capability to work independently.
• Systematic, meticulous with strong problem solving skills.
• Possess good initiative, with desire for continuous learning.

Responsibilities

• Manage monthly principal service billings.
• Handle all incoming phone calls, emails, and faxes promptly.
• Process sales orders, delivery notes, invoices, etc.
• Follow-up on customer backorders and inquiries.
• Work closely with internal stakeholders to resolve issues.
• Ensure conformance to required Standard Operating Procedures.
• Manage daily invoice scanning.
• Follow up with key customers on outstanding invoice payments.
• Provide administrative support when required.
• Act as backup for team members as needed.

Skills

Service-oriented

Team player

Strong problem solving skills

Initiative for continuous learning

Job description

Manage monthly principal service billings

Handle all incoming phone calls, emails, and faxes promptly and professionally.

Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.

Follow-up and respond promptly on customer backorders, contracts, enquires and requests.

Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.

Ensure conformance to required Standard Operating Procedures.

Manage daily invoice scanning

Follow up with key customers on outstanding invoice payment.

Provide Administrative support, as and when required.

Act as backup for other team members, as and when required.

Required Skills

• Service-oriented and possess pleasant disposition
• Strong team-player, with ability to work independently
• Systematic, meticulous with strong problem solving skills
• Possess good initiative, with desire for continuous learning

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.