Customer Service Assistant (Logistics/Freight Industry) - 5 days (0580)

The Supreme HR Advisory; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A regional HR advisory firm in Singapore is looking for a dedicated individual to provide customer service support and handle shipping documentation. The ideal candidate should have at least 1 year of experience in a related field and be proficient in MS Office. This role requires proactive communication and the ability to work overtime when necessary. The firm offers a competitive salary package and a collaborative working environment.

Qualifications

• Minimum 1 year of working experience in a related field.

Responsibilities

• Provide customer service support via phone and email.
• Prepare shipping documents and invoicing of orders.
• Monitor and ensure shipments are cleared and delivered.
• Ensure Key Performance Indexes are met.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders.
• Maintain accurate records of inventory levels.
• Perform general housekeeping within the workplace.

Skills

Customer service support

Proficient in MS Office

Ability to work overtime

Job description

Basic Salary: $2,000 - $2,300 + OT + AWS & VB
Working Days: Mon - Friday 8.30am -6pm
Address: Jurong

Responsibilities

• Provide customer service support via phone and email.
• Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.
• Monitor and ensure shipments being cleared and delivered as prescribed.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfil orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements

• Min. 1 years of working experience in related field
• Proficient in MS office
• Able to commit OT as and when required

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580