Customer Service Assistant (Logistics/Freight Industry) - 5 days (0580)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment consultancy in Singapore is looking for a customer service support role. Responsibilities include handling shipping documents and ensuring timely deliveries. The ideal candidate has at least 1 year of experience and is proficient in Microsoft Office. The position offers a salary range of $2,000 - $2,300 monthly with potential overtime. This is an onsite role with regular working hours from Monday to Friday.

Qualifications

• Minimum 1 year of working experience in a related field.
• Proficient in Microsoft Office.
• Able to commit to overtime as required.

Responsibilities

• Provide customer service support via phone and email.
• Prepare and invoice shipping documents and import/export documentation.
• Monitor shipments for timely delivery.
• Ensure KPIs are met for shipping activities.
• Coordinate warehouse activities with supervisors.
• Collaborate with departments for order fulfillment.
• Maintain accurate inventory records.
• Process invoices promptly.
• Maintain a safe working environment.

Skills

Customer service

Microsoft Office Suite

Job description

Basic Salary: $2,000 - $2,300 + OT + AWS & VB
Working Days: Mon - Friday 8.30am -6pm
Address: Jurong

Responsibilities:

• Provide customer service support via phone and email.
• Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.
• Monitor and ensure shipments being cleared and delivered as prescribed.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements:

• Min. 1 years of working experience in related field
• Proficient in MS office
• Able to commit OT as and when required

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580