Customer Service Assistant

Mitsui-Soko (Singapore) (Pte) Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading logistics company in Singapore is seeking a CUSTOMER SERVICE ASSISTANT. The role involves handling inquiries, generating reports, and coordinating with warehouse teams. Candidates should possess a diploma or higher and ideally have at least 1 year of experience in administration and customer service. Proficiency in English and PC skills is essential. A competitive salary will be offered based on experience.

Benefits

Attractive Yearly Bonus

Medical and Dental benefits

5 Days work week: 8.30am - 5.30pm

Qualifications

• Ability to handle inquiries and resolve issues.
• Good proficiency in English is required.
• Experience in administrative and customer service roles preferred.

Responsibilities

• Handle customer inquiries and provide service information.
• Process customer job instructions ensuring timely execution.
• Coordinate with the warehouse operation team.
• Generate inventory and billing reports.
• Document all completed jobs accurately.

Skills

Customer service

Problem resolution

Communication

Data reporting

PC literacy

Education

Diploma and above

Job description

• Attractive Yearly Bonus

• 5 Days work week: 8.30am - 5.30pm

• Medical and Dental benefits

A leading 3PL warehousing and freight forwarding MNC Company has vacancy for:

CUSTOMER SERVICE ASSISTANT

Job Description and Responsibilities

• Ability to handle inquiries, resolve issues, provide service information to customers

• Generate and process customer job instructions are in order and ensure that the job is carried out timely

• Coordinate with warehouse operation team

• Generate weekly and monthly inventory, Stock & Billing reports

• Interface with customers to answer queries

• Proper verification, recording and documentation of all completed jobs

• Any other duties as assigned

Job Requirements

• Diploma and above

• Preferably with at least 1 year of working experience in administrative and customer service.

• PC literate and good English proficiency

Kindly include:-

• Past Salary

• Expected Salary

• Reasons for leaving current/past Employer

*Salary will be offered based on experience and education.