Customer Service Assistant

FLINTEX CONSULTING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A consulting firm in Singapore is looking for a backend support role that involves liaising with customers on product collection and exchanges. Responsibilities include replenishing stocks and performing monthly inventory counts. The ideal candidate should have basic knowledge of MS Excel, effective communication skills, and be customer service oriented. Ability to handle light physical loads and adapt to a fast-paced environment is required.

Responsibilities

• Liaising with customers on product collection and enquiries.
• Performing stock replenishment and monthly inventory counts.

Skills

Basic knowledge of MS Excel

Customer service oriented

Good communications skills

Effective customer communication skill

Ability to handle up to 10kg of loads

Adaptability to fast-paced environment

Job description

Overview

This role involves liaising with customers on product collection, exchanges and enquiries. Backend role will involve duties such as replenishing of stocks and performing monthly inventory count etc.

Responsibilities

• Basic knowledge of MS Excel
• Customer service oriented
• Good communications skills. Able to express clearly, to listen and understand effectively
• Demonstrates effective customer communication skill
• Able to manually be handling of up to 10kg of loads
• Ability to adapt to a fast-paced environment

Working hours

Mon to Fri: 11am to 8pm

Sat: 11am to 3pm