Customer Service Assistant

MITSUI-SOKO (SINGAPORE) PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading 3PL company in Singapore is seeking a CUSTOMER SERVICE ASSISTANT to handle job instructions and coordinate with the warehouse team. Responsibilities include generating reports, interfacing with customers, and maintaining documentation. The ideal candidate should have at least 'O' Level education, 1 year of administrative and customer service experience, and good English proficiency. This role offers competitive salary based on experience.

Qualifications

• At least 'O' Level or diploma and above.
• Preferably with at least 1 year of administrative & customer service experience.
• Able to read, write and speak English well.
• PC literate and good English proficiency.

Responsibilities

• Generate and process customer job instructions to ensure timely execution.
• Coordinate with warehouse operations team.
• Generate weekly and monthly inventory reports.
• Interface with customers to answer queries.
• Document all completed jobs accurately.

Skills

Customer service experience

Administrative skills

English proficiency

PC literacy

Education

'O' Level or diploma and above

Job description

A leading 3PL warehousing and freight forwarding Company has vacancy for:

CUSTOMER SERVICE ASSISTANT

Job Description and Responsibilities

• Generate and process customer job instructions are in order and ensure that the job is carried out timely.
• Coordinate with warehouse operations team.
• Generate weekly and monthly Inventory, Stock & Billing reports.
• Interface with customers to answer queries.
• Proper verification, recording and documentation of all completed jobs.
• Any other duties as assigned.

Job Requirements

• At least 'O'Level or diploma and above.
• Preferably with at least 1 year of administrative & customer service experience.
• Able to read, write and speak English well.
• PC literate and good English proficiency.

Kindly include:-

• Past Salary
• Expected Salary
• Reasons for leaving current/past Employer

*Salary will be offered based on experience and education.