Customer Service and Operations Coordinator #79904

ANRADUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A skin care and cosmetics manufacturer in Singapore is looking for a Customer Service and Operations Coordinator to provide outstanding customer service, manage order processing, and oversee inventory. The ideal candidate will have relevant experience and graduated O level qualifications. This permanent role offers a salary of up to SGD 1800 plus allowances, with benefits including AWS and medical support.

Benefits

Medical & Dental Benefits

Annual Wage Supplement (AWS)

Allowances SGD200

Qualifications

• Minimum O level qualification.
• At least 1 year of working experience in a related field.

Responsibilities

• Provide excellent customer service through hotline calls, emails, and walk-in enquiries.
• Process customer orders received through various purchase channels.
• Handle customer enrolments and maintain accurate records of new accounts.
• Prepare and verify daily sales reports to ensure accuracy of payments and stock quantities.
• Assist in the purchase of merchandise and spare parts as required.
• Verify invoices against order forms to ensure data accuracy before processing.
• Issue products to customers based on confirmed purchases.
• Pack and arrange stock for deliveries and coordinate with courier partners to ensure timely dispatch.
• Conduct daily stock counts to maintain accurate and sufficient inventory levels.
• Manage stock replenishment, receiving of goods, and proper arrangement of inventory in the warehouse.
• Provide after-sales support, including coordination of product repairs or replacements.
• Prepare regular inventory and sales reports for management review.
• Maintain proper filing and organization of documents.
• Perform any other ad-hoc duties assigned by Management.

Job description

Job Description

• Industry/ Organization Type: Skin Care and Cosmetics Manufacturing
• Position Title: Customer Service and Operations Coordinator
• Working Location: East – Paya Lebar (Walking distance from MRT)
• Working Hours: 5.5 days / Mon-Fri: 11am-8pm, Sat:11am-5pm
• Salary Package: Up to SGD 1800 + Allowances SGD200 + AWS + Medical & Dental Benefits
• Duration: Permanent

Key Responsibilities

• Provide excellent customer service through hotline calls, emails, and walk-in enquiries.
• Process customer orders received through various purchase channels.
• Handle customer enrolments and maintain accurate records of new accounts.
• Prepare and verify daily sales reports to ensure accuracy of payments and stock quantities.
• Assist in the purchase of merchandise and spare parts as required.
• Verify invoices against order forms to ensure data accuracy before processing.
• Issue products to customers based on confirmed purchases.
• Pack and arrange stock for deliveries and coordinate with courier partners to ensure timely dispatch.
• Conduct daily stock counts to maintain accurate and sufficient inventory levels.
• Manage stock replenishment, receiving of goods, and proper arrangement of inventory in the warehouse.
• Provide after-sales support, including coordination of product repairs or replacements.
• Prepare regular inventory and sales reports for management review.
• Maintain proper filing and organization of documents.
• Perform any other ad-hoc duties assigned by the Management.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in related field

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #79904 on the email subject.

Anradus Application Policy:

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it is likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694