Customer Service Advisor (Pharmex Healthcare)

YEAP MEDICAL SUPPLIES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local healthcare retail company in Singapore is seeking retail staff to provide personalized service and maintain operational duties. The role requires working retail hours, including weekends and public holidays. Candidates should have a minimum GCE 'N'/'O' Level and preferably experience in the healthcare sector. Proficiency in English and Mandarin is a plus.

Qualifications

• Able to work retail hours, on weekends and public holidays.
• Pleasant personality and a strong sense of responsibility.

Responsibilities

• Interact and provide personalized service to customers’ inquiries.
• Perform sales and operational duties.
• Operate POS/NETs/Credit Card machines.
• Replenish and upkeep of products.
• Undertake general housekeeping.

Skills

Good customer service skills

Ability to converse in English

Ability to converse in Mandarin

Retail experience

Education

Min GCE ‘N’/'O’ Level

Tools

Microsoft Office Applications

Job description

Job Description

• To interact and provide personalized service to customers’ walk-in/phone-in enquiries or via emails
• Perform Sales and Operational duties
• To Operate POS/NETs/Credit Card machines
• Replenish and Upkeep of products
• Undertake General Housekeeping
• Any other work-related assignments assigned by Store In-Charge

Requirements

• Min GCE ‘N’/’O’ Level
• Retail experience, especially in Healthcare industry would be an added advantage
• Able to work Retail hours, on weekends and Public Holidays
• Ability to converse with English and Mandarin speaking customers will be an added advantage
• Good customer service skills with pleasant personality and a strong sense of responsibility
• Proficient with Microsoft Office Applications will be an advantage

Location Options:

• Toa Payoh
• Tan Tock Seng