Customer Service/ Administrative Assistant (Office)| $2,200 - S2,500 + Monthly Comms + PB

Recruit Now; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Customer Service/Administrative Assistant. You will be the first contact for customers, resolving inquiries and maintaining a welcoming environment. Ideal candidates should have at least 1 year of experience, strong communication skills, and proficiency in Microsoft Office. This position offers a salary of $2,200 - $2,500 plus commissions.

Qualifications

• Minimum 1 year of experience in customer service or front desk role.
• Strong verbal and written communication skills are essential.
• High attention to detail and ability to multitask effectively.

Responsibilities

• Serve as the first point of contact for customers.
• Handle customer inquiries and resolve basic issues.
• Maintain knowledge of products and services.

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Multitasking

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Customer Service/ Administrative Assistant | $2,200 - S2,500 + Monthly Comms + PB

5.5 Day Work Week | Monday - Friday 9am - 6pm , Sat 9am - 1pm

Key Responsibilities

• Serve as the first point of contact for customers greeting walk-ins’ customers, answering phone calls, and responding to emails professionally and promptly.
• Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.
• Maintain up to date knowledge of all products and services to provide accurate information to customers.
• Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.
• Create invoices and prepare transfer orders accurately and timely.
• Maintain a clean, organized, and welcoming front desk / reception area.
• Maintain basic housekeeping of the showroom to ensure a clean and inviting environment for customers.
• Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.
• Maintain a positive and professional attitude to enhance the overall customer experience.
• Track and report common customer issues or feedback to management for continuous improvement.

Requirements

• At least 1 year of experience in a customer service or front desk role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (especially Word, Excel, and Outlook).
• High attention to detail and ability to multitask effectively.
• Friendly, approachable, and calm under pressure.