Customer Service/ Administrative Assistant | $2,200 - S2,500 + Monthly Comms + PB

RECRUIT NOW SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A customer service firm in Singapore is seeking a Customer Service/Administrative Assistant. Responsibilities include greeting customers, handling inquiries, operating POS systems, and light administrative tasks. Candidates should have at least one year of customer service experience, excellent communication skills, and proficiency in Microsoft Office. The role offers a competitive salary and a 5.5-day work week.

Qualifications

• At least 1 year of experience in a customer service or front desk role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (especially Word, Excel, and Outlook).
• High attention to detail and ability to multitask effectively.
• Friendly, approachable, and calm under pressure.

Responsibilities

• Serve as the first point of contact for customers.
• Handle customer inquiries and provide accurate product information.
• Operate the POS system and process transactions.
• Create invoices and prepare transfer orders.
• Perform light administrative duties.

Skills

Customer service experience

Verbal communication

Written communication

Proficiency in Microsoft Office

Attention to detail

Job description

Customer Service/ Administrative Assistant | $2,200 - S2,500 + Monthly Comms + PB

• 5.5 Day Work Week | Monday - Friday 9am - 6pm , Sat 9am - 1pm

Key Responsibilities:

• Serve as the first point of contact for customers greeting walk-ins’ customers, answering phone calls, and responding to emails professionally and promptly.
• Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.
• Maintain up to date knowledge of all products and services to provide accurate information to customers.
• Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.
• Create invoices and prepare transfer orders accurately and timely.
• Maintain a clean, organized, and welcoming front desk / reception area.
• Maintain basic housekeeping of the showroom to ensure a clean and inviting environment for customers.
• Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.
• Maintain a positive and professional attitude to enhance the overall customer experience.
• Track and report common customer issues or feedback to management for continuous improvement.

Requirements:

• At least 1 year of experience in a customer service or front desk role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (especially Word, Excel, and Outlook).
• High attention to detail and ability to multitask effectively.
• Friendly, approachable, and calm under pressure.