Customer Service Admin |Up to $2800 | Immediate-6681

The Supreme HR Advisory; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Service Admin to manage customer inquiries and support administrative functions. Ideal candidates should have experience in customer service, retail, or administration. This role offers a starting salary of $2600 with potential commissions, ensuring competitive pay. Responsibilities include handling calls, assisting walk-in customers, and keeping accurate records.

Qualifications

• Any admin, customer service, or retail sales experience is acceptable.

Responsibilities

• Manage incoming calls, inquiries, and record case information.
• Assist walk-in customer inquiries.
• Handle complaints and provide appropriate solutions within time limits.
• Keep records of customer interactions and documentation.
• Support frontline staff on administrative duties.
• Assist in ad-hoc administrative tasks.

Job description

Customer Service Admin

Work Hour : Mon- Fri 9AM - 6PM ， Sat: 9AM - 1PM

Starting Salary: $2600 +Comission= Up to $2800

Location : Paya Lebar Rd

Job Scope

• Manage incoming calls, inquiries, and record case information
• Assist walk in customer enquires
• Handles complaints, provide appropriate solutions and alternatives with the time limit and following up to ensure resolution
• Keep records of customer interactions, process, documentation, and update customer’s cases
• Support frontline staff on administrative duties
• Assist in ad-hoc administrative duties

Requirement

Any admin / customer service / retail sales experience can apply