Customer Service Admin (Service Coordinator)

Corestaff Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A staffing solutions company in Singapore is hiring for an Operations Coordinator to support daily operations and customer service. Key responsibilities include coordinating service jobs, liaising with customers, and maintaining service records. Ideal candidates should have customer service experience and proficiency in Microsoft Office. Entry-level applicants are encouraged to apply, as training is provided.

Benefits

Training and development provided

Career progression opportunities

Stable and supportive working environment

Qualifications

• 1–2 years of coordination or customer service experience preferred.
• Entry-level candidates are welcome; training provided.
• Able to work in a fast-paced environment.

Responsibilities

• Handle incoming service enquiries and coordinate follow-ups.
• Schedule and assign technicians for on-site service jobs.
• Liaise with customers on job updates and service requirements.
• Maintain service records and job documentation.

Skills

Customer service experience

Good communication skills

Coordination skills

Proficient in Microsoft Word and Excel

Job description

• Training and development provided
• Career progression opportunities
• Stable and supportive working environment

About the Role

We are looking for a responsible and service-focused Operations Coordinator to support daily operations and customer service matters. This role involves assigning technicians, coordinating service jobs and handling inbound service enquiries.

Responsibilities

• Handle incoming service enquiries and coordinate follow-ups
• Schedule and assign technicians for on-site service jobs
• Liaise with customers on job updates and service requirements
• Maintain service records and job documentation
• Assist in generating reports and operational summaries
• Work closely with internal teams to resolve operational issues

Requirements

• 1–2 years of coordination, customer service or admin experience preferred
• Entry-level candidates are welcome; training provided
• Good communication and follow-up skills
• Able to work in a fast-paced environment
• Proficient in Microsoft Word and Excel
• Team player with a positive attitude

How to Apply

Qualified or interested candidates, please submit your updated resume by using the Apply Now Button

We regret to inform that only shortlisted candidates would be notified.

Lai Kah Wei Registration Number: R25158317 EA License Number: 18C9027