Customer Service Admin (Immediate Start Work)

The Supreme HR Advisory; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore is looking for a Customer Service Admin for immediate start. As the first point of contact, you will greet customers, handle inquiries, and perform light administrative duties. Ideal candidates will have any experience in admin or customer service and a positive attitude to enhance the customer experience. This role requires maintaining a clean reception area and operating the POS system for transactions.

Qualifications

• Any admin or customer service experience can apply.
• Positive attitude is essential to enhance customer experience.
• Ability to maintain organization in a busy environment.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and provide accurate product information.
• Maintain the front desk and showroom organization.

Skills

Customer service

Communication skills

POS system operation

Job description

Customer Service Admin (Immediate Start Work)

Work Hour: Mon- Fri 9AM - 6PM& Sat: 9AM-1PM

Job Scope

Serve as the first point of contact for customers greeting walk incustomers, answering phone calls, and responding to emails professionally and promptly.

Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.

Maintain up to date knowledge of all products and services to provide accurate information to customers.

Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.

Create invoices and prepare transfer orders accurately and timely.

Maintain a clean, organized, and welcoming front desk / reception area.

Maintain basic housekeeping of the showroom to ensure a clean and inviting environment for customers.

Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.

Maintain a positive and professional attitude to enhance the overall customer experience.

Requirement

Any admin / customer service experience can apply

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