Customer Service Admin (Enrichment Centre) - 0210

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local HR advisory firm in Singapore is looking for a Customer Service / Admin Coordinator. The role involves attending to customers, handling administration tasks, and supporting teachers. Candidates should possess a minimum diploma and relevant customer service experience. Proficiency in Microsoft Word, Excel, and Google Drive is required. This position offers a fixed 5-day work week with a competitive salary range.

Qualifications

• Customer service experience is preferred.
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy.

Responsibilities

• Attend to walk-in customers and handle communication promptly.
• Prepare invoices and handle payment collection.
• Support teachers in administrative tasks.

Skills

Customer service experience

Proficiency in Microsoft Word

Proficiency in Excel

Computer literacy

Education

Minimum Diploma

Tools

Google Drive

Job description

Customer Service / Admin Coordinator

Working Days: 5 days work week
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - $2800
Location 1 : Marine Parade & Tampines
Location 2 : Hougang & Bishan & Ang Mo Kio

Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

Teachers' Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement

• Minimum Diploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy

Interested applicants may click apply or send your resume via WA to #85459936 (Liora) for faster response :)