Customer Service / Admin Coordinator - YZ11

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education advisory firm in Singapore is seeking a Customer Service / Admin Coordinator. This role requires attending to customers, managing registrations, and supporting teachers. The ideal candidate will have a diploma and relevant customer service experience, along with strong proficiency in Microsoft Office and Google Drive. This position involves a five-day work week with competitive pay between $2200 - $2800.

Qualifications

• Minimum Diploma required.
• Relevant customer service experience preferred.
• Proficiency in Microsoft Office and Google Drive is necessary.

Responsibilities

• Attend to walk-in customers, phone calls, messages, and emails.
• Handle student registrations and requests.
• Prepare invoices and manage payment collections.
• Support teachers with materials and class attendance.

Skills

Customer service experience

Microsoft Word

Microsoft Excel

Google Drive

Computer literacy

Education

Diploma

Job description

Customer Service / Admin Coordinator

Working Days: 5 days work week
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - $2800
Location 1 : Marine Parade & Tampines
Location 2 : Hougang & Bishan & Ang Mo Kio

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement

• Minimum Diploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy

Interested applicants, WA your resume to [phone] or email your resume to [e-mail].

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279