Customer Service & Admin Associate - Hybrid

REPAIR PTE. LTD.; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A fast-growing startup in Singapore is seeking a Customer Service & Admin Executive to be the first point of contact for customers. The role involves providing professional support and maintaining customer communications. Candidates should have a pleasant demeanor and good communication skills in English and Chinese. Training will be provided, and fresh graduates are welcome. This is a full-time, hybrid position, with a stable schedule from Monday to Friday, 9am to 6pm.

Benefits

Supportive and friendly startup environment

Training provided

Opportunities to grow with the company

Competitive salary and statutory benefits

Qualifications

• Pleasant and friendly personality essential for customer interactions.
• Willingness to learn technical details about services.
• Responsive and able to handle calls/messages promptly.

Responsibilities

• Answer incoming calls and respond to customer enquiries.
• Provide information about products and repair processes.
• Maintain records of customer interactions.
• Escalate and resolve complex issues as needed.
• Perform administrative tasks assigned by the supervisor.

Skills

Good communication skills in English

Good communication skills in Chinese

Customer-oriented personality

Organisational skills

Technological literacy

Job description

A fast-growing startup in Singapore is seeking a Customer Service & Admin Executive to be the first point of contact for customers. The role involves providing professional support and maintaining customer communications. Candidates should have a pleasant demeanor and good communication skills in English and Chinese. Training will be provided, and fresh graduates are welcome. This is a full-time, hybrid position, with a stable schedule from Monday to Friday, 9am to 6pm.